Refund Policy

Subscriptions & AIngel Credits

• Subscription payments (monthly or annual) are non-refundable after the initial billing, and we do not refund partial months or unused time.
• You may cancel your subscription at any time to prevent future charges. Cancellation takes effect at the end of the current billing period.
• In cases of a technical issue preventing access, contact us and we will resolve it or, at our discretion, provide a prorated credit or refund.
• Duplicate or unauthorized charges are fully refunded — contact us and we will reverse them promptly through Stripe.

Donations to Charities

• Because a donation is disbursed to the recipient charity, donations are generally final once processed.
• However, if a donation was made in error, is a duplicate, or was unauthorized, contact us within 30 days at [email protected]. We will coordinate a refund with the recipient charity and Stripe and reverse it where possible.
• Where a charity sets its own additional refund terms, those are honored in addition to this policy.

Disputes & Chargebacks

• You may also dispute a charge through your bank or card issuer; such disputes are handled through Stripe.
• A refund or chargeback on a donation reverses any related referral commissions.

Commission Earnings

• Paid commissions are final.
• Pending commissions may be adjusted or reversed for refunds, chargebacks, or disputes on the underlying donation.

Questions?

Contact [email protected]. We respond to refund requests within 5 business days.

This Refund Policy is part of our Terms of Service.